Recent Qwest earnings announcement on profit increase from changing customer mix reminded me of an old but arguably very relavant work on segmenting your customers in mature markets (Journal of Marketing 1992).
The net is:
Recent Qwest earnings announcement on profit increase from changing customer mix reminded me of an old but arguably very relavant work on segmenting your customers in mature markets (Journal of Marketing 1992).
The net is:
Iterative Path 
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